From our shop to your door.
Good to know.
When will my order ship? +
We pack orders within three business days. Tracking arrives when the carrier accepts the package. Delivery time depends on the destination.
What if my plant arrives unhappy? +
Contact us within two days of delivery and describe the plant and packaging. Please do not send a live plant back before talking with us. Pots can be returned unused within 14 days; digital guides cannot be returned after access.
How do downloads arrive? +
After payment, your download link opens a buyer verification step. Use the email address from your order. Contact us if you cannot find your link.
My order arrived damaged. What now? +
Send a note through Contact within two days of delivery with your order number. Keep the packaging so we can help with the carrier claim.
Do you ship plants everywhere? +
We currently offer local pickup and shipping within the contiguous United States. During very hot or freezing weather, contact us before ordering a live plant so we can discuss timing.